Energy Sales Consultant

Job description
Main purpose and scope of job
* To oversee the end to end sales process for both matrix and bespoke contracts.
* To provide quotes to both matrix and bespoke customers
* To provide excellent customer service
* Grow our business by securing new customers, selling additional services to existing
customers and cross selling with other departments.

Functional responsibilities
Service/sales performance
* To achieve both personal and team targets
* To contribute to sales reports where required by the Head of UCM
* Understand the needs for different types of clients, tailoring relevant products to them.
* Collect accurate information from prospects to build and maintain a strong sales pipeline
* Manage pipeline effectively including logging of won and lost business for reporting
purposes.
* Identify cross-selling opportunities for other areas of the business.
* Be fully responsible for the quality of sale up to the supply going live.
* To prepare for huddles and team meetings with potential leads, successes and issues for
discussion.
* To follow the sales process to ensure consistency, suggesting improvements where
necessary.
* Ensure all tasks are logged, noted and monitored efficiently in the system to ensure a
high standard of service is met.
* To ensure sufficient support and accurate information is provided to the contract admin
team

Person specification
Knowledge and Expertise
* 5 GCSEs A-C or equivalent including Maths & English
* Business to business sales experience including telesales
* The sale of utilities contracts - electricity, gas, water

Communication
* Communicates clearly and logically, verbally and in writing, using concise, jargon-free language.
* Proficient in making sales related telephone calls including "cold" calling.

Working Together
* Actively contributes to the team, understanding the impact of own role on the overall team

Personal Accountability
* Recognises importance of delivering own and team objectives but particularly when completion of objectives is threatened, keeping people informed and seeking help from others Networking
* Demonstrates empathy and builds rapport with others both internally and externally

Technical Expertise
* Applies knowledge gained from education or experience in executing day to day work.
* Intermediate computer and keyboard skills including Excel and Word
* The practical use of CRM/sales management systems
* Advanced skills in Excel, macros etc.

Planning and Organising
* Plans ahead and organizes own workload to ensure timely completion based on deadlines.